maxis88 Terms & Conditions

1. Acceptance of Terms

By registering an account, accessing, browsing, or using the maxis88 platform in any capacity, you represent that you have read, understood, and agree to be legally bound by these Terms and all documents incorporated herein by reference, including but not limited to the maxis88 Privacy Policy, the Responsible Gaming Policy, and any applicable game-specific rules published on the platform from time to time.

Your continued use of the maxis88 platform following any amendment to these Terms constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically. The date of the most recent revision is displayed at the top of this document.

2. Eligibility

2.1 Age Requirement

Access to the maxis88 platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years old. maxis88 reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where the Player cannot verify they meet the minimum age requirement. Any winnings accumulated through an underage account shall be forfeited.

2.2 Jurisdiction

It is your sole responsibility to ensure that accessing and using the maxis88 platform is lawful in your jurisdiction of residence. maxis88 makes no representation that the platform is available or appropriate for use in all jurisdictions. You must not use the platform if doing so would violate the laws of your jurisdiction.

2.3 Single Account Policy

Each individual may hold only one (1) registered account on maxis88. Operating multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

3. Account Registration

To access the full functionality of the maxis88 platform, you must complete the registration process and open a verified account. During registration and thereafter, you agree to:

• Provide accurate, complete, and current information including your full legal name, date of birth, address, and contact details;
• Promptly update your account information if any details change;
• Maintain the confidentiality of your account credentials — your username and password must not be shared with any third party;
• Notify maxis88 immediately at [email protected] if you suspect unauthorised access to your account;
• Accept full responsibility for all activity conducted through your account.

maxis88 may, at its discretion, require additional identity verification ("Know Your Customer" or "KYC") documentation before processing withdrawals or as an ongoing compliance requirement. KYC documentation may include a government-issued identity card (MyKad), passport, proof of address, and proof of ownership of payment methods used. Failure to provide requested KYC documentation in a timely manner may result in account restriction.

4. Deposits & Withdrawals

4.1 Deposits

The maxis88 platform accepts deposits in Malaysian Ringgit (MYR) through approved payment channels including Touch n Go eWallet, Boost, Maybank online banking, CIMB, Public Bank, and other methods listed in the platform's cashier section. Minimum and maximum deposit amounts are displayed at the point of transaction. maxis88 does not impose processing fees on standard MYR deposits, though your payment provider may apply their own charges.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the corresponding deposit, subject to applicable limits. maxis88 reserves the right to require completed KYC verification before processing any withdrawal. Withdrawal processing times vary by payment method; details are displayed in the cashier section. maxis88 targets same-day processing for verified accounts, though processing times are not guaranteed and may be affected by third-party payment provider timelines.

4.3 Currency

All account balances, deposits, wagers, and withdrawals are denominated in Malaysian Ringgit (MYR). maxis88 does not offer multi-currency accounts. Currency conversion at external rates is not provided by maxis88.

5. Bonuses & Promotions

maxis88 offers various promotional bonuses to eligible players from time to time. All bonuses are subject to the specific terms attached to each promotion, including but not limited to eligibility criteria, minimum deposit requirements, wagering requirements, game contribution percentages, maximum bet limits when playing with bonus funds, and expiry periods. General bonus terms include:

• Bonuses may only be claimed once per person, household, IP address, or payment method unless expressly stated otherwise;
• Wagering requirements must be satisfied in full before bonus-derived winnings become withdrawable;
• maxis88 reserves the right to withdraw, modify, or expire any bonus offer at any time with reasonable notice;
• Abuse of promotional offers — including but not limited to bonus abuse, arbitrage, and collusion — constitutes a breach of these Terms and may result in account termination and forfeiture of bonus funds and associated winnings.

6. Betting Rules

All bets placed on the maxis88 platform are subject to the specific rules applicable to each product — sports betting, casino games, slots, and crash games each carry their own rule sets published within the respective product sections. General rules applicable across all maxis88 products include:

• Bets are accepted at the sole discretion of maxis88. We reserve the right to refuse, limit, or void any bet without explanation;
• All bets are final once confirmed. Errors in bet placement are the Player's responsibility;
• In the event of a dispute regarding a game or bet outcome, maxis88's records and decision shall be final and binding;
• maxis88 reserves the right to void bets and related winnings where a system error, manifest error, or technical failure has materially affected the game outcome;
• Maximum payout limits apply per event and per product. These limits are available in the platform's betting rules section.

7. Prohibited Conduct

The following conduct is strictly prohibited on the maxis88 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, and forfeiture of all balances:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain unfair advantage;
• Collusion with other players to manipulate game or bet outcomes;
• Exploiting software bugs, glitches, or errors for personal gain. Any winnings resulting from exploitation of a known or suspected error must be reported and are subject to forfeiture;
• Engaging in money laundering, fraud, or any activity that may constitute a criminal offence;
• Using the platform on behalf of a third party, or allowing a third party to use your account;
• Providing false, misleading, or fraudulent information during registration or KYC processes.

8. Responsible Gaming

maxis88 is committed to providing a safe and responsible gaming environment. We recognise that for some individuals, gambling can become problematic. The platform provides the following tools accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on deposits;
• Loss Limits: Cap your maximum allowable losses over a defined period;
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out;
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently close your account and be blocked from re-registration for a minimum of 6 months or indefinitely.

If you are concerned about your gambling behaviour, we encourage you to use these tools and to seek independent support. Gambling is intended as entertainment. Please play responsibly. The maxis88 platform is strictly for players aged 21 and above.

9. Intellectual Property

All content on the maxis88 platform — including but not limited to text, graphics, logos, icons, images, software, game content, and the overall platform design — is the proprietary property of maxis88 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any maxis88 content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, maxis88, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or damages arising from technical failures, service interruptions, or actions of third-party payment processors.

The maxis88 platform is provided on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. Our aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

11. Privacy

Your use of the maxis88 platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy. For the full details of how maxis88 handles your personal information, please refer to the Privacy Policy.

12. Amendments

maxis88 reserves the right to amend, modify, update, or replace these Terms at any time. Where a material change is made, we will endeavour to provide reasonable notice via email to your registered address or via a platform notification. The amended Terms will be effective upon posting to the website. Your continued use of the platform following notice of any amendment constitutes acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may request account closure.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which maxis88 holds its international gaming authority licence. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless applicable mandatory consumer protection laws in your country of residence require otherwise.

14. Contact

For questions regarding these Terms & Conditions, or for any account-related queries, you may contact the maxis88 customer support team via live chat on the platform (available 24/7) or in writing at: